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FAQ

Here are some questions frequently mentioned about children உட்புற விளையாட்டு மைதானம் center, trampoline park, rope course, ninja warrior, etc. Hope they are helpful for your playground business plan. Please தொடர்பு us for more information. Let’s start the journey of kids play land together.


Q. What can you do for my indoor playground business?

1. RISEN provide you high quality விளையாட்டு மைதான உபகரணங்கள் complied with international standard.

2. RISEN sales team will assist you with business plan from site selection to market promotion.

3. RISEN design team will make customized design to make sure your park is attractive and best.

4. RISEN installation team is responsible for your installation to make each step is safe and perfect.

5. As your one-stop service partner, RISEN do more than your imagination.


Q. Why should I buy from RISEN? What's your advantage?

1. We have experienced and stable production line to provide durable and affordable children playground.

2. Our excellent design team know well about latest playground models and trends to make your play land unique and attractive.

3. The professional installation team will provide free installation guidance or take local installation.

4. We will assist your profitable business with our effective management system.

5. As manufacturer, our product is more cost-effective. We cherish clients more, all problems will be resolved within 24 hours. All RISEN staff are responsible for your project.

6. Our main market are developed country, 50% are from USA, 30% are from Europe, RISEN meet all safety standard there and finish thousands of playground project all over the world.


Q. How to install the playground equipment? How will you help me ?

All playground will be installed and inspected before delivery, detailed installation manual and video will be sent after shipping. You can install by yourself under our guidance or require our installer to take it. Anyway, we are here to ensure your project finished successfully.


Q. Do you make delivery to Polynesia, Malta,Dominican ...etc?

We have 10+ years overseas sales experience and logistic experience, we provide door-to-door service worldwide.


Q. How long does it take to finish a project?

It depends on specific project. Generally speaking, it takes 7 days for design, 10-30 days for production, 30 days for delivery, 20 days for installation.


Q. How do I pay you?

EXW, CIF, CFR, DDP, DDU are all acceptable. 30% deposit by T/T in advance, balance before shipment. Or balance against copy of BL.


Q. Will the products exactly same as design?

Our mature production line make products almost the same as design. But there might be tiny color difference, which will be informed in advance. If necessary, we will DHL material color list for your final confirmation.


Q. Where are you? Can I visit your company?

We are located in Wenzhou city, 1 hour from Shanghai and 2 hour from Guangzhou by plane. You are warmly welcome to visit us anytime.


Q. உங்கள் உத்தரவாதம் என்ன?

Different component with different warranty. In general, we offer 1 year warranty for all our products. Any problem occur during warranty period, RISEN will solve it accordingly. Please get more information via ”உத்தரவாதத்தை"


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